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ZITA PARK KOZLODUYZITA PARK KOZLODUY

This English version is provided for convenience. In case of any discrepancy, the Bulgarian version prevails.

Privacy Policy

Last updated: 30 June 2026

This Privacy Policy explains how „ZITA PARK KOZLODUY“ collects, uses and protects your personal data when you use the website zitapark.bg. We comply with Regulation (EU) 2016/679 (GDPR) and the Personal Data Protection Act.

1. Data Controller

2. Personal Data We Collect

We collect only the data necessary for a specific purpose:

  • Contact form data: your name, email address, phone number (if provided) and the content of your message.
  • Technical data: when you visit the Website, data such as your IP address, browser and device type, and the date and time of access are processed automatically for security purposes and to ensure the proper operation of the Website.

We do not knowingly collect sensitive personal data and we do not process the data of persons under the age of 14.

3. Purposes and Legal Bases for Processing

  • Responding to enquiries — to process and respond to messages sent via the contact form. Legal basis: your consent and/or taking steps at your request (Article 6(1)(a) and (b) GDPR).
  • Operation and security of the Website — to ensure its stable and secure operation. Legal basis: our legitimate interest (Article 6(1)(f) GDPR).
  • Compliance with legal obligations — where we are required to do so by law. Legal basis: Article 6(1)(c) GDPR.

4. Cookies

The Website uses cookies and similar technologies that are necessary for its proper functioning, including to remember your selected language. Where anonymous analytics tools are used, they serve solely to improve the content and do not identify you personally. You can manage or delete cookies at any time through your browser settings.

5. Retention Period

We retain personal data only for as long as necessary to achieve the relevant purpose:

  • data from enquiries submitted via the contact form — until the communication is concluded and for a reasonable period thereafter, unless a longer period is required by law;
  • technical data (log files) — for a limited period necessary for the security of the Website.

6. Recipients of Personal Data

We do not sell your data to third parties. We may share it only with:

  • service providers acting on our behalf and in accordance with our instructions (for example, hosting and technical support providers), who are bound by a duty of confidentiality;
  • competent public authorities, where required by law.

7. Your Rights

Under the GDPR, you have the right to:

  • access your personal data and obtain information about its processing;
  • request the rectification of inaccurate or incomplete data;
  • request the erasure of your data („right to be forgotten“);
  • request the restriction of processing;
  • object to processing based on legitimate interest;
  • receive your data in a structured, machine-readable format (data portability);
  • withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise your rights, please contact us at info@zitapark.bg.

8. Right to Lodge a Complaint

If you believe that your rights have been infringed, you have the right to lodge a complaint with the supervisory authority:

  • Commission for Personal Data Protection (CPDP)
  • Address: 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592
  • Phone: 02/915 3 518
  • Email: kzld@cpdp.bg
  • Website: www.cpdp.bg

9. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration or disclosure. Access to the data is restricted to persons who need it to perform their duties.

10. Changes to this Policy

We may update this Privacy Policy from time to time. The current version is always available on this page, together with the date of the last update.

11. Contact

For any questions regarding this Policy or the processing of your personal data: